Rental Frequently Asked Questions (FAQ)
For Rent     FAQ     Rentals FAQ

Q. How do I know if a property is still available?

A.If the property is listed on our website, it is available. Since we continually receive applications, there could be an application in processing status for any property shown on the website.

Q. How do I see a property?

A.Call our office at 704-846-4668 to schedule an appointment. Leasing agents show our properties to prespective tenants. We do not provide keys to our properties.

Q. How much is your application fee?

A.$45.00 per applicant paid by cash, money order, certified bank check or PayPal.

Q. How do I apply for a rental?

A. You can obtain applications at our office (get directions) or on our website. You will need to provide the following information along with a completed application:

  • A copy of your driverís license (or other photo ID)
  • A $45 application fee per applicant (cash, money order, certified bank check or PayPal)
  • If you are currently employed, a copy of your most recent pay stub
  • If you are self-employed, a copy of your most recent Federal tax return and a copy of your most recent bank statement
  • If you are beginning a new job, a copy of your job offer letter from your new employer

Q. How long does it take to process my application?

A. Once your application, application fee and all required information has been provided, your application will be processed. We will email or call you within one business day to let you know the status of your application.

Q. What are the rental requirements?

  • All applicants must have verifiable income of at least three times the monthly rental rate
  • Any non-employment (government, child support, etc) income must be verifiable and guaranteed for the term of the Rental Agreement
  • Applicants must have a history of satisfactory payments with previous landlords
  • Applicants must have provided sufficient notice-to-vacate to their previous landlord
  • Credit Bureau Reports are used to substantiate proof of good credit
  • Judgments, collections and evictions are considered bad credit
  • Q. Where do I make a rental payment?

    A. You can make a payment in person at our local office in Matthews, NC, or you can pay online by * PayPal. If making payments through Paypal you will be required to include a 3% processing fee, or you can mail your payment to:

    TNT Properties, Inc.
    10550 Independence Pointe Pkwy
    Suite 102
    Matthews , NC 28105

    Note: If you use PayPal to make your payment, you must add a 3% courtesy fee to your payment amount. Not including the 3% courtesy fee may cause you to incur late fees because of an under-paid rental payment.

    Q. What is the length of your Rental Agreements?

    A. Generally, 12 months, but longer terms are available.

    Q. Can you 'hold' a property?

    A. Within 2 days of an applicantís approval for a property, a Rental Agreement must be signed and the security deposit paid. Once the Rental Agreement is signed and the security deposit is paid, the property will be removed from the website and 'held' for the tenant for up to 15 days.

    Q. Can I have pets?

    A. Property owners reserve the right to prohibit or limit the number, size and type of pets allowed in a property

    • If pets are allowed in a property, they are limited to a maximum weight of 20 pounds
    • If pets are allowed in a property, a $450.00 per pet non-refundable pet fee is required to be paid
    • Some breeds of dogs are considered to be vicious and are prohibited as a condition of property insurance. Prohibited breeds include Akita, Chow, Pit Bull, Rottweiler & Shar Pei

    Q. What if I have special circumstances that I need to tell you?

    A. Put your special circumstances in writing with your application.

    Q. What is best method of communication during the application process?

    A. We prefer that your use email at rentals@tntproperties.com. We will reply within one business day. We normally will only communicate with one applicant in your party or family. You can also call 704-846-4868.